The room itself was immaculate, good-sized in our lovely japanese gowns and had the things we needed. Location: the hotel was near to the Japanese mountains as well as the indoor onsen.

Suitable place for exploring Hakone. Modern place to stay for us. Plenty of goodies for breakfast. Stunning and magnificent location in a superb area, next to beatiful onsen reserved for free for private use and the train lines. For tea or coffee visit Cafe de Maisen nearby.

Traditional hotel in an absolutely beautiful area so close to Owakudani, the trains station, and public onsen. Well-designed room with an exceptionally comfortable bed and a free internet. Variety of great food for meals.

the rooms were good-sized and stylish with comfortable futon, you feel like home. also, location was nice and absolutely perfect, within a close distance from hakuundo chaen.

Located in a prime location, this hotel is the perfect base to explore all that Hakone has to offer. With attractions like the Open Air Museum, Owakudani station, and Lake Ashi all within easy reach, you'll have plenty of options for sightseeing. The hotel offers a variety of rooms, all beautifully decorated and equipped with modern amenities, ensuring a comfortable stay. The attentive staff goes above and beyond to ensure your needs are met, and the delicious breakfast offers a mix of traditional Japanese cuisine and western options for those who prefer a more familiar meal. The hotel also boasts stunning views of the surrounding area, allowing you to truly immerse yourself in the natural beauty of Hakone.

The outdoor onsen could use some improvement in terms of cleanliness.

Units in genuine japan style. The food was amazing and there were a wide range of dishes in the menu.

We were pleasantly surprised by the cleanliness and newness of the facilities at Forest Gora Onsen. The quiet environment and well-maintained rooms made for a peaceful stay. The staff was polite and provided excellent catering service, serving us extraordinary and visually stunning meals. The large natural hot spring with a beautiful view was a highlight, and we couldn't wait to come back and stay longer next time.

The incredible surprise during dinner made our honeymoon trip unforgettable. The spacious room and amazing onsens added to the luxurious and relaxing atmosphere. The location, just a short walk from the station, was convenient. The staff's helpfulness and going the extra mile to send us to the bus stop was greatly appreciated.

This hotel exceeded my expectations in so many ways. the attention to detail was impeccable. From the moment we arrived, the staff went above and beyond to make us feel welcome. They provided complimentary transfers to and from the station, which was a huge help considering the hotel's location up a very steep hill. The rooms were spacious and comfortable, with traditional beds in genuine Japan style. We even had lovely Japanese gowns provided for us to wear. The basic amenities were all there, and everything was clean and well-maintained. Additionally, the breakfast served was absolutely delicious and offered a wide variety of options to choose from.

All was fantastic, couldn't ask for more.

What an amazing Easter break we had! The staff was the best part of our stay, always ready to help and going out of their way to make us feel welcomed. We were thrilled when they offered to pick us up from the nearby park, and the private onsen was a total delight! We loved being able to choose our preferred time slot and enjoy our own little spa oasis. The food was also mouth-watering, with lots of variety and some lovely surprises we did not expect.

We found it quite a challenge to get to the hotel with our large bags as the final ascent to the hotel was a bit tough. Plus, we had to figure out the bus stop location, but once we arrived we knew we were in a prime location for exploring the surrounding area.

We had a fantastic time at this luxurious hotel. Although it's located up a steep slope, the effort is certainly worth it. The stunning surroundings and peaceful atmosphere make it a great place to unwind. The service provided by the staff was excellent and they really went out of their way to ensure that we had a wonderful stay. The room amenities were top-notch and the dining experience was exceptional. We especially loved the in-room safe, free toiletries, and the electric kettle. The leisure facilities were also great, with a flat-screen TV to keep us entertained and free Wi-Fi to keep us connected.

Highly recommended to all!

The location of the hotel was great, just a short walk from a station where you can easily catch the Hakone ropeway to explore the area. The room was spacious and clean, and the bathroom was well-maintained. The staff provided excellent service, going above and beyond to make our stay enjoyable. The breakfast was delicious, with a variety of options to choose from. the hotel offered a stunning view of cherry blossoms in full bloom, making our stay even more memorable.

The beds were quite uncomfortable and in need of an upgrade.

This hotel truly provided an authentic Japanese experience. The rooms were spacious and comfortable, decorated in traditional Japanese style with all the comforts you could ask for. We loved lounging in our lovely Japanese gowns, feeling like we were truly immersed in genuine Japan. The staff were extremely polite and helpful, always ready with a smile and a kind response. And let's not forget about the breakfast served here! A delightful mix of Japanese and English dishes that left us feeling satisfied and ready for the day.

Everything exceeded our expectations; no improvements needed.

This hotel truly captures the essence of Japan with its lovely traditional rooms and authentic Japanese gowns. The attention to detail is impressive, and the staff go above and beyond to make your stay memorable. The location, although quite far from the station, offers a peaceful retreat up a very steep hill, providing beautiful views of the surrounding area. The breakfast served is a delightful taste of Japan, and the prices are great value for money.

All aspects of our stay were more than satisfactory.

Great location, amazing staff, excellent food, super clean room, enjoyable onsens.

Couldn't find any faults at all.